Valid as of: 22.11.2022
Hypra and its affiliated companies (herein together referred to as “we”, “us”, “our”) respect and realize importance of protecting your privacy.
We are the controller of your personal data, meaning that we are the organization that is legally responsible for deciding how and for what purposes it is used and therefore, responsible for the data processing explained herein.
Data We Collect
We may have access to/collect information that you voluntarily give us (or our partners, affiliates and other third parties) via email or other direct contact from you, information we receive from your use of our website and information we have obtained about you from publicly available sources. This may include your name, phone number, email address, type of inquiry, website, company, job title, data on our communications with you, other general analytic data and other additional information you provide us.
Please note that we DO NOT collect personal data that is, by its nature, particularly sensitive. This is genetic data, biometric data, data revealing racial or ethnic origin, information about political opinions, sex life, sexual orientation, religion or other beliefs, data concerning health, trade union membership or other sensitive information.
We will use your information to respond to you regarding the reason you contacted us as well as to let you know about our products and services that we offer, and products and services that our partners offer. This may take the form of emails, phone calls or other form of marketing in the future. We may also use information that you provide us with for the following purposes: a) to communicate with you; b) to improve user experience; c) to improve our website; d) to administer the contractual relationship.
Your personal information may be added to our CRM system or other internal databases.
We process your personal information under the following lawful basis and for the following reasons.
|Your consent||We rely on your consent when we use your personal data for optimizing and enhancing the operation of our website, developing new features and services. You have a right to withdraw consent to processing of your personal data. You may enjoy this right at any time you wish. Please remember, that the withdrawal of consent does not mean that the processing before the withdrawal is considered thus illegal.|
|Compliance with our legal obligations||We rely on this ground to identify you and verify your identity (when relevant) or to help prevent and detect fraud against you or us, to protect the security of systems and data, or for disclosures and other activities necessary to comply with legal and regulatory obligations that apply to our business.|
|For the performance of a contract with you or to take steps at your request before entering a contract||We may rely on this ground to provide certain services to you, to receive certain services from you, or to engage in other commercial relations with you.|
|For our legitimate interests or those of a third party||We may rely on this ground to create and manage your account with us (if applicable), to make non-marketing related communications to you about changes to our terms or policies or to provide other important notices; to enable or administer our business (quality control, consolidated reporting, customer service), transfer of ownership and so on.|
Where you have opted in to receive marketing communications from us, we may use your personal data to send you marketing emails about our services, including exclusive offers, promotions or new features. In using your personal data for such marketing purposes, we rely on your consent.
If a marketing email is sent to you, it includes information on how to opt out of receiving such email notifications in the future.
Safety of Your Personal Data
We adopt appropriate data collection, storage and processing organizational and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information. Personal data that we process for any purpose(s) will not be kept for longer than is necessary for that purpose(s), including compliance with legal requirements. If you revoked your consent, we may retain certain personal information for the period required by the applicable legislation, to resolve disputes and/or enforce our rights and agreements.
It is sometimes necessary for us to share your personal data to other countries (including those outside the EEA). In those cases, we will comply with applicable laws designed to ensure the privacy of your personal data.
Under data protection laws, we can transfer your personal data to third countries on the basis of an adequacy regulation or, where such is not available, under legally-approved standard data protection clauses recognised or issued under the applicable data protection laws. In the event we cannot or choose not to continue to rely on either of those mechanisms at any time we will not transfer your personal data to third countries unless we can do so on the basis of an alternative mechanism permitted by data protection authorities.
By using our website, you consent to the transfer of information that we collect about you, including personal information, to any country in which we or our service providers are located.
Our website is not provided for use by children. We do not knowingly collect or solicit any personal information from children under the age of 16 (or other age of maturity depending on the applicable country’s requirements). If we find out that child’s personal data is provided to us, we’ll delete it from our databases. If you are parent or guardian of a child and believe that we have collected such personal data, please contact us as indicated in the “Contact information” section below and we’ll delete it as soon as possible.
Third Party Links
Our website may contain links to third party websites. We shall not be held responsible for the privacy practices or the content of such third party websites.
We recommend that you review privacy statements and the terms and conditions of such websites.
Cookies are chosen data stored on your computer which help us to immediately recognize your PC at your next visit. Cookies automatically (i.e., not by registration) compile collective non-personal data (such as Internet browsers, operating systems, domain names, website visits, average visit time, pages per visit).
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.
We ensure that the personal data are not retained longer than necessary in relation to the purpose for which they are processed. In order to ensure compliance with this principle, we define the retention periods applicable to each processing operation. The following elements are considered when determining the retention period: a) legal obligations; b) recommendations of supervisory authorities; c) best practices; d) our operational needs.
Different retention periods apply for different types of personal data. Following the end of the relevant retention period, we will delete or anonymise your personal data.
Your Privacy Rights
Your principal privacy rights include: right to be informed about collection and use of personal data, right to access your personal data, right to rectification, right to erasure, right to restrict processing, right to object to processing, right to data portability, right to complain to a supervisory authority and right to withdraw consent.
To exercise your rights, please contact us. We will do our best to answer to your requests as soon as possible or within a reasonable period taking into account the complexity of the request, but in case we are processing a large number of requests the answer may take us longer than you might expect.
Notice For California Residents
Under CCPA, you have the following rights regarding your personal information:
Right to know what personal information we collect about you and the purposes of that collection, as well as know how your personal information is used: you have the right to know what personal information about you we collect, the sources from which it is collected, and the purposes for which we collect it.
Right to know with whom we share your personal information: you have the right to know whether we share your personal data with any third parties. We may share your personal information with third parties who help us run our business.
Right to know whether any of your personal information is sold: we do not sell or rent out your personal information.
Right to “Opt-Out of Sale” of your personal data: we do not sell your personal data to third parties and therefore do not offer an “opt-out” mechanism.
Right to access, request, and receive personal information: you have the right to request which personal data was collected about you and receive a copy of such information. We will disclose and deliver the required information to you in the manner described in the CCPA after receiving a verifiable request from you.
Right to request deletion of your personal data: you have the right to request deletion of your data from our systems to the extent provided by the CCPA.
We will not discriminate against you for exercising any of your CCPA rights. Please contact us if you have any further questions regarding your rights under the CCPA (see the “Contact Information” section for contact details). This should be a verifiable consumer request related to your personal information. The verifiable consumer request must provide sufficient information that allows us to reasonably verify that you are the person about whom we collected personal information or an authorized representative and describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. All requests must be labeled “California Resident Request” on the email subject line.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. We will reply within 45 days of request receipt. If we need more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response electronically.